playexchange

playexchange App support

Contact
+91 8549297170

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to successfully log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a stable and strong signal. If you still face issues, wait for a reasonable amount of time after clicking "send OTP." If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To proceed, try logging in with your existing active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will enable you to access your account smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities and not for bonus amounts. This means you can withdraw the money you've earned from playing games, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhaar card, UPI, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services usually complete the process within 3 hours, but can be completed as quickly as 30 minutes. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This variance in processing time can impact the overall experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can be.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If your funds are delayed, they should be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.

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